Frequently Asked Questions
Everything you need to know about your Momcozy shopping experience.
What is the typical shipping timeframe for my order?
Standard shipping usually takes 3-7 business days within the continental US. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for apparel and nursing bras?
We offer a 30-day return policy for most items. For hygiene reasons, apparel must be unworn, unwashed, and have all original tags attached. Please visit our Returns Portal to start a request.
How do I ensure I am choosing the correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself while wearing a non-padded bra to find your perfect fit in our nursing and maternity collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Klarna and Afterpay for interest-free installments.
Are your fabrics safe for sensitive skin and breastfeeding?
Absolutely. We prioritize OEKO-TEX certified fabrics that are breathable, moisture-wicking, and free from harmful chemicals to ensure safety for both mom and baby.
Can I modify or cancel my order after it has been placed?
We aim to process orders as quickly as possible. You can modify or cancel your order within 30 minutes of placement by contacting our support team via live chat or email.